DACO is proud to be 2023 / 2024 / 2025 / 2026 Winner of MHEDA Most Valuable Partner Award!

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Frequently Asked Questions

INSTALLATION & SHIPPING

Q: Do you deliver?

A: Yes. We charge for local delivery within a 25 mile radius of our Kent office, or you can pick it up FOB DACO in Kent, WA, or it can be shipped to from our warehouse or the manufacturers factory.  We ship all material via common carriers and, depending on the product being shipped, use flatbed, curtain van, container, or box trucks.  Special arrangements can also be made for trucks with lift gates or specific time deliveries.

Q: Can I arrange my own shipping?

A: Yes. If you have a preferred carrier to transport your order, just let us know and we are happy to use them.

Q: How long does it take to get my order?

A: If you just require material from our stock we usually can ship within 24-48 hours. If it is material ordered from the factory, lead times can range from a few days to a few months depending on the product. Along with the material lead time, the process of engineering and permitting can take several weeks.

Q: Can you move/relocate my existing materials?

A: Yes, we can arrange for the disassembly and reassembly of your material handling system including transporting the material and re-engineering the system in the new location across the city or country.

Q: Do you provide installation services?

A: Yes, we work with professional installers that have the ability to install all the material handling and storage solutions and products we offer.