“Knock Your Socks Off” in boxing means to deliver a punch that will literally pull you out of your socks. DACO has adopted the acronym “KYSOS as our individual and company ideal for delivering outstanding before and after service on every order. Customer’s that will-call at our Kent Office are amused by the number of white cotton socks hanging from the office ceiling like a forest of tube footwear. The sight usually is met with a chuckle and invariably we’re asked what the meaning of the socks represents. This gives us the opportunity to express our wish to give the best and unforgettable service to each and every customer. Once it’s explained that the names on the socks are from a company that has acknowledged a DACO representative for an extra special experience in the handling of their order and have done this by writing a note of appreciation in recognition of that extraordinary and memorable involvement. As additional orders are placed, a customer quickly learns that a DACO team member’s actions are not out of the ordinary, but are the DACO way of doing business every day! Check your shoes at the door as DACO will continue to deliver “Knock Your Socks Off” service that will be remembered!
During our recent 3rd quarter company meeting, socks were awarded to Joline Clark, Jenny Behr, Marc Muller, Ed Medrano and Ben Gulliford who were recognized by their customers as providing excellent customer service during the past 3 months. Congratulations - we are very proud of you!